Text copied to clipboard!
Title
Text copied to clipboard!Dental Operations Manager
Description
Text copied to clipboard!
We are looking for a highly organized and experienced Dental Operations Manager to oversee the daily administrative and operational functions of our dental practice. The ideal candidate will be responsible for ensuring the smooth and efficient operation of the clinic, managing staff, optimizing patient experience, and maintaining compliance with healthcare regulations. This role requires a strong background in healthcare administration, excellent leadership skills, and a deep understanding of dental practice operations.
As the Dental Operations Manager, you will work closely with dentists, hygienists, administrative staff, and external vendors to ensure that the practice runs efficiently and profitably. You will be responsible for managing budgets, scheduling, patient flow, and staff performance. You will also play a key role in implementing policies and procedures that enhance the quality of care and patient satisfaction.
Key aspects of the role include overseeing front desk operations, billing and insurance processing, inventory management, and compliance with OSHA and HIPAA regulations. You will also be expected to analyze performance metrics, identify areas for improvement, and implement strategic initiatives to drive growth and efficiency.
This position is ideal for someone who thrives in a fast-paced environment, has a passion for healthcare, and possesses strong problem-solving and communication skills. If you are a proactive leader with a commitment to excellence in patient care and operational management, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Manage daily operations of the dental clinic
- Supervise and support administrative and clinical staff
- Ensure compliance with healthcare regulations and standards
- Oversee patient scheduling and flow
- Manage budgets, billing, and financial reporting
- Coordinate with vendors and manage inventory
- Implement and monitor office policies and procedures
- Handle patient concerns and improve satisfaction
- Train and onboard new staff members
- Analyze operational data and implement improvements
Requirements
Text copied to clipboard!- Bachelor’s degree in healthcare administration or related field
- 3+ years of experience in dental or medical office management
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Knowledge of dental software and billing systems
- Understanding of HIPAA and OSHA regulations
- Ability to multitask and prioritize effectively
- Strong problem-solving and decision-making skills
- Experience with budgeting and financial oversight
- Customer service-oriented mindset
Potential interview questions
Text copied to clipboard!- How many years of experience do you have managing a dental or medical office?
- What dental practice management software are you familiar with?
- How do you handle conflicts among staff members?
- Describe a time you improved operational efficiency in a clinic.
- How do you ensure compliance with HIPAA and OSHA regulations?
- What strategies do you use to improve patient satisfaction?
- How do you manage inventory and vendor relationships?
- What is your approach to training new staff?
- How do you handle budget planning and financial reporting?
- What motivates you to work in dental healthcare management?
